Phone Number: (07) 5443 6853
At Maroochy Beach Gymnastics, we are committed to providing a safe, respectful and positive environment for all gymnasts, families, coaches, staff and volunteers.
If you have a concern or complaint, we encourage you to raise it as soon as possible so that it can be addressed appropriately and constructively.
In most situations, the best first step is to speak directly with your coach about any class-related questions or concerns. If the matter cannot be resolved at that level, it can then be raised with the Head Coach or Club Manager.
For formal complaints, please complete the form below.
All complaints will be reviewed in accordance with the club’s Complaints Policy and handled confidentially where possible.
Please allow reasonable time for the club to review and respond to your submission.
Maroochy Beach Gymnastics also has a Member Protection Information Officer (MPIO) available to support members.
An MPIO is an impartial support person who can provide information about your rights, responsibilities and the options available to you if you have a concern or are unsure how to proceed.
MPIOs do not investigate complaints, determine outcomes, or mediate disputes. Their role is to listen, provide guidance, and help direct members to the appropriate process or support services.
Our MPIO is Christina Nicholas.
You can contact the MPIO:
To learn more about the role of an MPIO, visit the Play by the Rules website.
If your matter relates to safeguarding, misconduct, or requires immediate attention, you may also contact:
Club Liaison
📧 [email protected]
Club Manager
📧 [email protected]
Maroochy Beach Gymnastics encourages respectful communication. Complaints submitted through this form should be made in good faith and provide as much relevant detail as possible to assist the club in reviewing the matter.
Please use the form below to submit a complaint
If you would like to raise a concern or complaint with Maroochy Beach Gymnastics, please complete the form below. All submissions are reviewed by the Club Manager and Committee in accordance with the club’s Complaints Policy.
